Sometimes an unfortunate situation happens and you’re left on the side of the road with car troubles. The only thing you can do is call to get your vehicle towed.
A common question we get at Roadlee is: “How do you find a trustworthy, yet affordable, towing company?”
We’ve all heard horror stories about someone we know having an awful or uncomfortable experience with a towing company, paying way too much for a simple service or dealing with someone who has just taken your afternoon from bad to worse. We’ve listened, and here are a couple of things you can do next time you need to get your vehicle towed:
- Read the company’s reviews.
One of the best ways to know if a company provides good customer service is through reading reviews from real people. This will give you a very clear picture of whether this is a company you should be trusting with your vehicle or if you need to keep looking.
- Use companies that keep a record of your services.
The best way to ensure that you receive consistent customer service is by using a system that remembers who you are. Roadlee is a great example of this – our free app will connect you with a qualified and pre-approved Roadlee Rescuer for any emergency roadside assistance needs you may have.
- Know what you’re paying for.
Tow truck companies can be notorious for jacking up the prices once your vehicle has been hitched – make sure you know what the price of the service is that you’re agreeing to before you let them hitch your vehicle.
For a safe, easy and cost-efficient experience, download the Roadlee app today and have peace of mind for any emergency roadside assistance you might need.